Terms & Conditions
Click here to download our T&C for Hari Raya Hamper 2011
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A. Confirmation
- Confirmation via telephone, email or purchase order (P.O) must be made in a period of 3 days once order has been placed. Failing so, orders will be cancelled.
- Closing date is on the 1st week of Ramadhan.
- A period of 10 days is required by Hanni Collection for preparation of hampers once confirmation has been made.
- In the event that any products become unavailable at the time of production, Hanni Collection reserves the right to substitute them with similar products of equal or greater value.
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B. Customization
- Before placing your order, should you require any customization, please state your hamper requirement and budget. We will quote a new price and hamper content based on your specification.
- This term and condition is ONLY applicable to total purchase of RM1, 000 and above.
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C. Cookie Selection
- NO customization for cookie selection.
- Hanni Collection reserves the right to choose any cookies that are available at the time of production to be included in the hamper.
- Rest assured that our cookies are made of the best and finest ingredients available.
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D. Delivery
- We offer free delivery services to areas in Klang Valley for orders with minimum purchase of RM1, 000.
- We DO NOT provide delivery services for orders below than RM1, 000.
- ALL orders will be delivered to only ONE designated area as agreed by both parties.
- Should you require us to do personal deliveries; a surcharge of RM15 per item will be applied.
- Deliveries outside of Klang Valley will be charged according to areas.
- We do not provide postal delivery services.
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E. Deposit & Payment
- A 50% deposit is required upon confirmation. Failing which in a period of 7 days, orders will be automatically cancelled.
- A 50% payment balance will be made prior to delivery.
- Payment can be made via CASH, BANK TRANSFER or COMPANY CHEQUE. We do not accept personal cheque.
- All personal orders must be paid by cash prior to delivery.
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